Terms and conditions of use

It is your responsibility to familiarise yourself with these Terms and Conditions which includes our Privacy Policy. If you do not accept these Terms and Conditions, you are not permitted to use our Service. 

1.0 When You Finish your Session - ALL FILES STORED LOCALLY WILL BE LOST
When you log off, the computer will restart and any data or settings that have been saved locally will be destroyed.
Please be aware that once the log off process has started it cannot be stopped and you will not be able to retrieve any data saved locally.

1.1 Acceptable Internet Use: the browsing or downloading of material of an illegal or offensive nature is not permitted. This includes but is not limited to: copyrighted movies, music (mp3's), or software, hacking/cracking material, or adult material. There are no exceptions to this policy.

1.2 Minors: children 12 or under must be accompanied by an adult. If we are in doubt of the child's age only a UK birth certificate, passport or drivers licence (for children aged 17 and above) may be used as proof of age. We advise parents accompanying children 12 or under that our games may not be suitable. Children over 12 can play any game as permissible by law and ESRB rating of the game.

1.3 CD/DVD Burning: MIRAJ does not accept any liability for the actions of its customers with regards to the burning of CD's or DVD's at its premises or for actions taken on the behalf of our customers as result of their request to burn their data files to CD/DVD. Customers must adhere to all trademark and copyright laws. Customers are required to indemnify MIRAJ, its staff and directors in full against all damages, legal costs and any other penalties and costs that MIRAJ may become liable for directly or indirectly as a result of having requested data to be burnt to CD/DVD. Please see "CD/DVD Burning Agreement".

1.4 Printing: is provided as an additional chargeable service for customers hiring a PC. Customers are kindly reminded to check their documents before sending them to the printer.
All printing done by customers intentionally, accidentally or carelessly must be paid for in full.

2.1 CCTV recording: is in operation in all stores for the protection of our customers, staff and stock and will be used in investigation or legal case. Recording is done 24/7 both onsite and offsite.

2.2 Customer confidentiality: MIRAJ does not accept any liability to customers or third parties for breaches of confidentiality due to technological reasons outside the reasonable control of MIRAJ, or breaches caused by customers to third parties. Customers are required to comply with all applicable laws and contractual obligations concerning confidentiality and data protection.

2.3 Customer's Personal Property: MIRAJ does not accept responsibility for customer property and to the extent reasonable excludes liability for the loss, damage or theft of any customer property brought onto the premises. Customers are reminded not to leave any personal property unattended at any time.

3.1 Food and Drink Policy: customers are permitted to bring drinks and cold food from other retail establishments. We do not allow hot food to be brought onto the premises.
Customers are not permitted to consume alcohol on the premises.

3.2 Noise Policy: we permit the reasonable use of mobile phones and personal music equipment on the premises, but we kindly ask all customers to be respectful and considerate of the people around them. We reserve the right to ask customers to refrain from such action where it is affecting other customers or our staff.

3.3 Customer conduct: MIRAJ reserves the right at its discretion to ask customers to refrain from conduct or to leave its premises. Conduct which may give rise to such action includes but is not limited to breaches or potential breaches of any applicable laws, regulations or contractual obligations, conduct which affects other customers or our staff, conduct which puts our equipment or software at risk, or breaches or potential breaches of any of our terms and conditions.

3.4 Refunds:
• Internet Service - MIRAJ Internet Service is provided on an 'internet connection only' basis and is not responsible for any external web sites or services. Refunds (or discounts) will not be given for unsuccessful attempts to connect to any external website or service. External sites and services are beyond our control.
•Products - Refunds are discretionary and will not be given without a proof of purchase and return of the product is in its original condition (not damaged, used, or removed from its packaging).
•Phone Cards and Top-up's (including vouchers) - we regret that refunds cannot be given under any circumstance. Customers should contact the service provider directly regarding any refund or service issues.

Changes of Rates and Conditions
The Company reserves the right to change any rates, classifications and any of these terms and conditions at its discretion. The rates payable and the terms and conditions applicable shall be those in force at the time of order or purchase.

Matters beyond MIRAJ's reasonable control
MIRAJ is not liable for any breach of this contract where the breach was caused by Act of God, insurrection or civil disorder, war or military operations, national or local emergency, acts or omissions of government, highway authority or other competent authority, MIRAJ compliance with any statutory obligation or an obligation under a statue, industrial disputes of any kind (whether or not involving MIRAJ employees), fire, lightening, explosion, flood, subsidence, weather of exceptional severity, acts of omissions of persons for whom MIRAJ is not responsible (including in particular other telecommunication service providers) or any other cause whether similar of dissimilar outside MIRAJ reasonable control.

MIRAJ cannot take any reponsibility for the accuracy of information contained on the miraj.co.uk website or on pages it links to.

4.1 Limited Liability: USE MIRAJ SERVICES AT YOUR OWN RISK
All services provided on “AS IS” & “best endeavours” basis.

For the avoidance of doubt MIRAJ has no obligation duty or liability in contract, tort for breach of statutory duty, negligence or otherwise beyond that a duty to exercise reasonable skill and care.

IN NO EVENT SHALL MIRAJ BE LIABLE TO ANY PARTY FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES INCLUDING LOST PROFITS, TIME OR DATA, THAT ARISES OUT OF THE USE OF OR THE UNAVAILABILITY OF ANY OF OUR PRODUCT OR SERVICES INCLUDING BUT NOT LIMITED TO THE COMPUTERS, HARDWARE, SOFTWARE, SERVICES, INTERNET, EMAIL, WEBSITES, TELEPHONE, PHONECARDS OR DOCUMENTATION EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

Proper Law
This contract is to be treated as made in England according to English Law and subject to the jurisdiction of the English courts.

E-mail: info@miraj.co.uk